Refund Policy

Updated on: 06 Aug 2025

At StellarMedia.in, we strive to provide high-quality creative services and digital products. As part of our commitment to transparency, please read the following refund policy carefully before making a purchase.

1. In-Person Services

Our in-person services include, but are not limited to, photography, video shoots, drone shoots, and on-location creative work.

• To secure your booking, a 50% advance payment is required.
• This advance is non-refundable under any circumstances, as it secures our time, resources, and scheduling.
• Once a booking is confirmed, it cannot be cancelled or rescheduled without prior agreement.

2. Online Courses

Access to online courses is granted digitally within approximately 15 minutes of purchase.

• You may request a full refund before activation.
• Once access has been granted to the course content, the purchase is considered complete and non-refundable.

3. Digital Templates

Templates and downloadable resources are delivered instantly and are considered final.

• As digital files are immediately accessible and downloadable to your system, they are not eligible for refunds.
• We encourage customers to review product details carefully before purchase.

4. Exceptions & Support

If you believe your case qualifies for a refund due to technical issues or an error on our part, please contact us within 24 hours of purchase. We’ll be happy to assess your request.

xc All refund requests and service-related concerns must be submitted via email at info@stellarmedia.in.

If the refund approved you will be automatically credited on your original payment method within 10 business days.

By making a purchase on this website, you acknowledge that you have read, understood, and agreed to this refund policy.